Returns and Refunds
This is the return and refund policy of UnderTheBarkMN.com
Because of small margins and high shipping costs we want to minimize refund requests by making sure that you are purchasing exactly what you want and need. Before we issue a refund we will take every measure possible to replace your purchase so that it meets your satisfaction. If there is nothing wrong with your purchase and you simply want a refund you may request one as long as you return the product in the box it was sent, un-opened (you are responsible for the return shipping cost). If the box has been opened and you return it, at your expense for shipping, we will accommodate your request after deducting the greater of a $15 or 10% of purchase price restocking fee and the cost of replacing any damaged product on uninsured ship-backs.
Again, we will work with you to make sure you have selected the product that is right for you. We want you to be happy and be a life-long customer.
Because of small margins and high shipping costs we want to minimize refund requests by making sure that you are purchasing exactly what you want and need. Before we issue a refund we will take every measure possible to replace your purchase so that it meets your satisfaction. If there is nothing wrong with your purchase and you simply want a refund you may request one as long as you return the product in the box it was sent, un-opened (you are responsible for the return shipping cost). If the box has been opened and you return it, at your expense for shipping, we will accommodate your request after deducting the greater of a $15 or 10% of purchase price restocking fee and the cost of replacing any damaged product on uninsured ship-backs.
Again, we will work with you to make sure you have selected the product that is right for you. We want you to be happy and be a life-long customer.